Treasure AI:

Treasure AI is the agentic experience platform built to acquire, retain, and grow your most valuable customers. Powered by AI, Treasure AI is shaped by human creativity and always-on through continuous, context-driven action.

Furthermore, Treasure AI employees are enthusiastic, data-driven, and customer-obsessed. We are a team of drivers—self-starters who take initiative, anticipate needs, and proactively jump in to solve problems. Our actions reflect our values of honesty, reliability, openness, and humility.

Your Role:

This is a high-impact leadership role leading one of our Core Services engineering teams, responsible for ensuring the reliability, scalability, and long-term evolution of services that underpin Treasure AI’s global platform.

This role is primarily focused on people leadership, team health, and execution excellence. While not expected to code daily, you are expected to bring strong technical judgment, architectural fluency, and delivery rigor to guide the team effectively.

このポジションは、会社全体に大きな影響を与える重要なリーダーポジションです。

Treasure AIのグローバルなプラットフォームを裏側から支える「Core Servicesチーム」のひとつを率いていただきます。このチームは、サービスが安定して動き続けること・大規模な負荷にも耐えられること・将来にわたって成長し続けることに責任を持っています。

The Opportunity:  

• Lead and manage a team of 4-7 software engineers in Japan, focusing on foundational platform services that power Treasure AI’s core product capabilities.

• Develop team members' communication, collaboration, and self-management skills through setting clear expectations, offering constructive feedback, and effectively managing challenging situations.

• Establish engineering processes, planning discipline, and accountability within the team

• Own end-to-end delivery of roadmap commitments, ensuring predictable, high-quality execution while balancing technical debt, reliability, and velocity

• Contribute an experienced perspective to system design discussions, helping the team navigate tradeoffs and make sound technical decisions.

• Partner with senior leadership and cross-functional stakeholders to translate company strategy into impactful Core Services initiatives

• Join our on-call rotation as an escalation point

• 日本在住の4〜7名のエンジニアチームをマネジメントし、Treasure AIのプロダクトを支える基盤サービスの開発・運用を推進する

• 目標の明確な共有・フィードバック・難しい状況への対応を通じて、メンバーのコミュニケーション力・連携力・自律性を伸ばす

• チームの開発プロセスや計画の立て方を整備し、「やると言ったことをやりきる」文化をつくる

• 技術的な負債・サービスの安定性・開発スピードのバランスを取りながら、計画通りに高品質なアウトプットを届ける

• システム設計の議論に参加し、経験を活かしてチームが正しい技術的判断を下せるよう導く

• 経営層や他部門と連携し、会社の戦略をチームの具体的な取り組みに落とし込む

• 障害発生時などの緊急対応（オンコール）にエスカレーション担当として参加する

About You:

• Native / Upper Business level of Japanese and English

• 8+ years of experience in Software Engineering, with 3+ years in management

• Ability to review architecture critically and guide engineers through design tradeoffs

• Strong understanding of APIs, backend services, and reliability engineering principles

• Proven track record of coaching and developing high-performing engineers and enabling them to achieve impactful outcomes

• Experience managing distributed teams across multiple time zones in a global organization.

• 日本語がネイティブレベルで、英語もビジネスレベルで使いこなせる方

• エンジニアとして8年以上の経験があり、そのうち3年以上はマネージャーとして活躍してきた方

• システムのアーキテクチャを評価・改善し、エンジニアが設計の判断をするときに的確なアドバイスができる方

• API・バックエンド開発・サービスの安定運用（信頼性エンジニアリング）について深く理解している方

• エンジニアを育て、チーム全体として大きな成果を出してきた実績がある方

• 世界各地のメンバーと時差を越えてうまく連携し、チームをまとめた経験がある方

Physical Requirements:

3 days in Treasure AI Office

Our Dedication to You:

We value and promote diversity, equity, inclusion, and belonging in all aspects of our business and at all levels. Success comes from acknowledging, welcoming, and incorporating diverse perspectives.

Diverse representation alone is not the desired outcome. We also strive to create an inclusive culture that encourages growth, ownership of your role, and achieving innovation in new and unique ways. Your voice will be heard, and we will help amplify it. 

Agencies and Recruiters:

We cannot consider your candidate(s) without a contract in place. Any resumes received without having an active agreement will be considered gratis referrals to us. Thank you for your understanding and cooperation!